Practical guidance

What to do if someone dies in Cook Islands

This guide explains what happens after a death in Cook Islands, who to contact, and how to arrange for your loved one to be brought home to the UK. The information comes from FCDO and government sources. Every situation is different, and if you need someone to guide you through it, our team is available any time.

Typical timeline

Typical cost

FCDO 24hr helpline

+44 (0)20 7008 5000

What to Do When Someone Dies in Cook Islands

Cook Islands uses English common law, documents in English, and has reasonable Pacific air connections from Rarotonga. But deaths on the remote Northern Group atolls are a very different matter.

Step 1 — Contact the FCDO Immediately

Call 020 7008 5000 (24 hours). FCDO will contact the British High Commission Wellington, which holds non-resident consular responsibility for Cook Islands. BHC Wellington: 44 Hill Street, Wellington (+64 4 924 2888).

Step 2 — Establish Which Island

Tell the FCDO and your specialist firm exactly where the death occurred.

Southern Group including Rarotonga — accessible, manageable. Proceed with standard process.

Northern Group atolls (Penrhyn, Manihiki, Rakahanga, Pukapuka, Nassau, Suwarrow) — extremely remote. Air Rarotonga services some, but schedules are infrequent. Internal transfer to Rarotonga required before international repatriation. Add days to any estimate.

Step 3 — Documentation

Cook Islands Civil Registration (Ministry of Internal Affairs) issues the death certificate. Cook Islands Police Service handles non-natural deaths. Documentation is in English.

Step 4 — Routing

All repatriations go via Auckland (AKL) on Air New Zealand (and Fiji Airways for Rarotonga). Confirm cargo space early.

Cremation

Cremation is available at Rarotonga — ashes can be repatriated to the UK in a sealed urn.

Realistic Timeline

Rarotonga and Southern Group: 10–21 days in most cases. Northern Group atolls: 21–28 days or more.

For full country detail, see the Cook Islands repatriation guide. For a general overview, read what happens when someone dies abroad.


Source: FCDO Travel Advice — Cook Islands (updated 2024). British High Commission Wellington consular services. Cook Islands Ministry of Internal Affairs civil registration guidance.

First things first

What to do in the first 24 hours

The immediate period after a death abroad is disorienting. Here are the steps in the order they normally need to happen.

1

Contact local emergency services

2

Contact the British Embassy or consulate

FCDO 24hr: +44 (0)20 7008 5000

3

Appoint a local funeral director

A local funeral director in will take care of the body, arrange embalming, obtain the necessary documents, and coordinate with airlines. The embassy can recommend accredited directors. You can also contact a specialist UK repatriation company, who will coordinate with a local partner on your behalf.

4

Contact your travel insurer

If your loved one had travel insurance with repatriation cover, contact the insurer immediately. They will often have an emergency assistance line and may appoint their own funeral director. They may cover the full cost of repatriation, which can be .

5

Gather the required documents

Repatriation from requires specific paperwork before a body can be transported. Your local funeral director will handle most of this.

What to expect

How long does it take?

Cost guide

How much does it cost?

Full repatriation guide for

Detailed information on the full repatriation process, embassy contacts, cost breakdown, cultural considerations, and more.

View full guide

Speak to our team

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Reviewed by the Repatriate Service editorial team. Information sourced from UK Foreign, Commonwealth & Development Office (FCDO) guidance, official embassy contacts, and professional repatriation experience. Updated June 2026.

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