Practical guidance

What to do if someone dies in Uganda

This guide explains what happens after a death in Uganda, who to contact, and how to arrange for your loved one to be brought home to the UK. The information comes from FCDO and government sources. Every situation is different, and if you need someone to guide you through it, our team is available any time.

Typical timeline

14-21 days

Typical cost

FCDO 24hr helpline

+44 (0)20 7008 5000

Uganda is a Commonwealth country with no direct UK flights. All repatriation cargo routes from Entebbe International Airport connect through Nairobi (Kenya Airways) or Addis Ababa (Ethiopian Airlines). This adds one to two transit days compared with direct-flight destinations.

Step 1: Notify the British High Commission Kampala

The British High Commission is the consular authority as Uganda is a Commonwealth country. Address: 4 Windsor Loop, Kamwokya, Kampala. Phone: +256 31 231 2000. FCDO 24-hour emergency: +44 1908 516666.

Step 2: URSB death registration

Deaths are registered at the Uganda Registration Services Bureau (URSB). The attending medical doctor completes the cause of death notification. Hospital deaths in Kampala are registered quickly; deaths in remote areas require the certificate to travel back to the URSB, which takes longer.

Step 3: Uganda Police Force CID (unnatural deaths)

For unnatural, violent, or unexplained deaths, the Uganda Police Force Criminal Investigations Directorate (CID) investigates. Post-mortem is conducted at the Department of Forensic Pathology, Mulago National Referral Hospital, Kampala. The Director of Public Prosecutions (DPP) must authorise release of the body before embalming or transfer can proceed. This is the primary cause of timeline extension in Uganda.

Step 4: National park and wildlife area deaths

Deaths in Uganda’s national parks add procedural steps that are not present in urban settings. The Uganda Wildlife Authority (UWA) must be involved and must certify what occurred in the park before the police can proceed with their investigation. This applies to all national parks including Bwindi Impenetrable, Queen Elizabeth, Murchison Falls, and Kidepo Valley.

Gorilla trekking deaths in Bwindi occur rarely but do happen. The main causes are cardiac events from exertion, altitude (Bwindi is approximately 2,400 metres), and medical emergencies. Bwindi’s remote location means transfer to Kampala for post-mortem takes 6 to 8 hours by road. The UWA certification step adds further time before the police process can begin.

Rafting deaths on the Nile near Jinja are also a periodic consular matter. These are treated as accidental death investigations by the CID.

Step 5: Ministry of Health export permit

The Ministry of Health issues the export permit for the body. Required documents: URSB death certificate, DPP release order, Mulago post-mortem report (if conducted), embalming certificate, freedom from contagious disease clearance. Allow five to seven working days for the permit.

Step 6: Routing via Nairobi or Addis Ababa

Uganda has no direct UK flights. From Entebbe (EBB), Kenya Airways routes via Nairobi Jomo Kenyatta (NBO) to Heathrow. Ethiopian Airlines routes via Addis Ababa (ADD) to Heathrow and other UK airports. Both are reliable cargo routes. Allow one full transit day in addition to the Uganda processing time. Source: FCDO guidance on death in Uganda; Uganda Police Force CID procedures; British High Commission Kampala consular guidance (2023).

First things first

What to do in the first 24 hours

The immediate period after a death abroad is disorienting. Here are the steps in the order they normally need to happen.

1

Contact local emergency services

2

Contact the British Embassy or consulate

FCDO 24hr: +44 (0)20 7008 5000

3

Appoint a local funeral director

A local funeral director in Uganda will take care of the body, arrange embalming, obtain the necessary documents, and coordinate with airlines. The embassy can recommend accredited directors. You can also contact a specialist UK repatriation company, who will coordinate with a local partner on your behalf.

4

Contact your travel insurer

If your loved one had travel insurance with repatriation cover, contact the insurer immediately. They will often have an emergency assistance line and may appoint their own funeral director. They may cover the full cost of repatriation, which can be .

5

Gather the required documents

Repatriation from Uganda requires specific paperwork before a body can be transported. Your local funeral director will handle most of this.

What to expect

How long does it take?

Best case 10 days
Typical 14-21 days
Complex cases 35+ days

Factors that can extend the timeline

  • Uganda Police Force CID investigates all unnatural deaths; post-mortem at Mulago National Referral Hospital
  • Deaths in national parks (Bwindi, Queen Elizabeth, Murchison Falls) require Uganda Wildlife Authority involvement
  • Ministry of Health export permit and Uganda Registration Services Bureau death certificate required
  • No direct UK flights; routing via Nairobi (Kenya Airways), Addis Ababa (Ethiopian Airlines), or Dubai required

Cost guide

How much does it cost?

Full repatriation guide for Uganda

Detailed information on the full repatriation process, embassy contacts, cost breakdown, cultural considerations, and more.

View full guide

Speak to our team

We coordinate repatriations from Uganda every week. If you need someone to take over the arrangements, call us now.

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Reviewed by the Repatriate Service editorial team. Information sourced from UK Foreign, Commonwealth & Development Office (FCDO) guidance, official embassy contacts, and professional repatriation experience. Updated May 2026.

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